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Privacy Policy

Last updated: 2025

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Welcome to Taylor’s Astrology (“we”, “us”, “our”).
We are committed to protecting your privacy and handling your personal information with care.

This Privacy Policy explains what information we collect, how we use it, how it is stored, and your rights under Australian privacy law (including the Australian Privacy Principles).

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By using this website (www.taylorsastrology.com.au) and/or purchasing any services or artwork, you agree to the practices described below.​

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1. Information We Collect

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We may collect the following information:

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1.1 Personal information you provide directly

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  • Name

  • Email address

  • Phone number (if provided)

  • Birth details (date, time if known, location) for astrology services

  • Billing and payment information (processed securely by third-party providers)

  • Any information you send via email or booking forms

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1.2 Automatically collected information

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When you visit this website, certain data may be collected automatically, including:

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  • IP address

  • Browser type and device information

  • Pages visited

  • Time spent on the site

  • This data is used only for site functionality and analytics, and it is not used to identify you.

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This may be collected through cookies or analytics tools.

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2. How We Use Your Information

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Your information is used for the following purposes:

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  • To schedule and deliver astrology readings

  • To create hand-drawn commissioned artwork

  • To communicate regarding bookings, updates, and confirmations

  • To process payments

  • To improve our website and services

  • To maintain internal records

  • To comply with Australian law when necessary

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We do not sell, rent, or trade your personal information.

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3. Payment Information

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All payments are processed securely through trusted third-party providers such as:

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  • Stripe

  • PayPal

  • Wix Payments

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All payments are encrypted and processed externally through secure PCI-DSS compliant providers.​​

We do not have access to your full payment card details at any time.

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4. Email Communication

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All communication, confirmations, updates, and receipts are sent via email.

It is your responsibility to:

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  • Ensure your email address is correct

  • Check your inbox (and spam folder) regularly

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You may unsubscribe from optional emails or updates at any time.

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5. Data Storage & Security

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We take reasonable measures to protect your personal information from loss, misuse, and unauthorized access.

Your data may be stored:

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  • Within the Wix platform

  • In secure email archives

  • In booking system records

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While no online system is 100% secure, we follow industry-standard practices to safeguard your information.

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6. Disclosure of Information

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We may disclose your information only when required for:

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  • Legal or regulatory obligations

  • Protecting our rights or resolving disputes

  • Completing payment processing (handled via third parties)

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We do not share personal information with unrelated third parties for marketing.

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7. Access, Correction & Your Rights

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Under Australian privacy law, you have the right to:

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  • Request a copy of your personal information

  • Correct inaccurate information

  • Request deletion of your information (except where legally required to retain it)

  • Withdraw consent for data collection (where applicable)

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To make a request, please email: taylorsastrology@gmail.com

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8. Data Retention

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We retain your information only for as long as necessary to:

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  • Provide services

  • Maintain legal, tax, or record-keeping requirements

  • Resolve disputes

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After this period, information is securely deleted.

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9. Cookies & Analytics

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This website may use cookies for:

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  • Basic site functionality

  • Analytics (e.g., visitor behavior, pages viewed)

  • Improving user experience

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You may disable cookies in your browser settings, but some site features may not function properly.

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10. Children’s Privacy

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Services are intended for adults (18+).

We do not knowingly collect personal information from minors. We do not offer astrology services to minors.
If information is submitted by someone under 18, please contact us for removal.

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11. Changes to This Policy

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We may update this Privacy Policy occasionally.
Changes take effect once posted on this page.
Continued use of the website indicates acceptance of the updated policy.

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12. Contact

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For any privacy questions, concerns, or requests, please contact:

Email: taylorsastrology@gmail.com
Business: Taylor’s Astrology
ABN: 90697230421

Location: Sunshine Coast, Queensland, Australia

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